Seller Membership Terms
ME Market by Mercha Exchange offers seller memberships designed to help small businesses, makers, creators, vendors, service providers, and independent sellers gain more visibility online and in person.
These Seller Membership Terms explain how ME Market memberships are intended to work as the platform grows.
Membership Purpose
ME Market memberships are designed to provide approved sellers with access to online visibility, seller profile opportunities, ME Directory placement, marketplace-style listing opportunities, promotional consideration, ME Market Days opportunities, and seller-focused support.
Memberships are not a guarantee of sales, traffic, event approval, buyer purchases, social media engagement, website clicks, or revenue.
Mercha Exchange works to create visibility and opportunity, but sellers remain responsible for their own products, services, pricing, customer service, fulfillment, business operations, and buyer communication.
Seller Approval
All seller applications are reviewed on a pre-approval basis.
Submitting a seller interest form, application, or membership payment does not guarantee acceptance, membership approval, directory placement, marketplace access, product approval, promotional placement, event participation, or ME Market Days booth placement.
Sellers must be approved by Mercha Exchange before being added to ME Market.
Membership Levels
ME Market may offer different seller membership levels, including Starter, Growth, and Featured memberships.
Starter Membership
Starter Membership is designed for approved sellers who want a simple, affordable way to begin building visibility through ME Market.
Starter Membership may include:
Basic ME Directory listing
Seller profile page
Website/shop/social links
Up to 5 active listings
Business name, category, and short description
Location or service area
Growth Membership
Growth Membership is designed for approved sellers who want added visibility through ME Market.
Growth Membership may include:
Expanded ME Directory listing
Up to 50 active listings
Additional product or service photo opportunities
Seller feature consideration
Social media spotlight opportunities
Early notice of ME Market Days booth openings
Possible member booth discounts when available
Featured Membership
Featured Membership is designed for approved sellers who want the strongest visibility option through ME Market.
Featured Membership may include:
Premium ME Directory presence
Unlimited active listings
Featured directory opportunities when available
Seller spotlight consideration
Additional social or email feature consideration
First notice of premium ME Market Days booth opportunities
Priority consideration for future vendor promotion
Membership benefits may vary by level and may be updated as ME Market grows.
Active Listings
Active listing limits may vary by membership level.
An active listing may include a product, service, offer, or approved seller listing shown through ME Market, depending on the current platform setup.
Mercha Exchange may review, reject, pause, or remove listings that are incomplete, misleading, prohibited, inappropriate, outdated, or inconsistent with ME Market standards.
Seller Dashboard and Product Uploads
As ME Market grows, approved sellers may receive access to a seller dashboard, vendor portal, or marketplace tools through Shopify, PuppetVendors, or another approved platform system.
Seller dashboard access may allow approved sellers to upload products, set prices, manage listing details, update inventory, view orders, manage fulfillment, and submit information needed for marketplace participation.
Sellers are responsible for keeping their seller dashboard, product listings, inventory, pricing, photos, descriptions, shipping information, and business information accurate and up to date.
Access to a seller dashboard is a privilege of approved participation and may be paused, limited, or removed if the seller violates ME Market standards or fails to meet seller responsibilities.
Monthly and Annual Memberships
Sellers may choose monthly or annual membership billing when completing their membership setup.
Annual memberships may be offered at a discounted rate compared to paying month-to-month. Annual membership pricing is intended to reward sellers who commit to a full year of participation.
Unless otherwise stated, annual membership fees are paid upfront.
Memberships are subscription-based and renew automatically based on the billing option selected unless canceled according to the Seller Membership Agreement and Cancellation Policy.
No Listing Fees
ME Market does not charge a separate listing fee for approved sellers to be included in the ME Directory or to have approved listings included as part of their membership level.
Sellers should not have to pay a separate fee every time they want to be seen.
No Guaranteed Sales
ME Market is designed to help sellers become more visible, but Mercha Exchange does not guarantee sales, revenue, buyer traffic, event attendance, social media results, website clicks, inquiries, or business growth.
Seller results may vary based on product type, pricing, photos, customer demand, seller communication, market participation, location, outside promotion, buyer interest, seasonality, and other factors.
Seller Profile Pages
Eligible sellers may receive a seller profile page, directory listing, or marketplace-style presence on ME Market.
Seller profile pages may include business name, description, product or service category, photos, website links, social links, service area, active listings, and upcoming ME Market Days participation when applicable.
Sellers are responsible for providing accurate information and notifying Mercha Exchange if updates are needed.
Outside Website Sales
If a shopper discovers a seller through ME Market and completes a purchase through the seller’s own website, shop, social page, order form, third-party marketplace, or outside checkout link, Mercha Exchange does not take a transaction fee from that outside sale.
Purchases completed outside ME Market are handled directly by the seller.
The seller is responsible for their own checkout process, payments, shipping, fulfillment, refunds, returns, exchanges, customer service, buyer communication, taxes, and business policies.
ME Market Checkout
Mercha Exchange plans to offer an optional ME Market checkout feature for approved sellers who do not have their own online checkout system.
How it works:
Optional & Separate: This feature will be entirely optional and separate from outside checkouts. It will only apply to sales processed directly through the ME Market platform—never to sales completed through your own website, social pages, or outside links.
The Fee: To help cover credit card processing, platform hosting, and operational expenses, sales completed through ME Market checkout will have a flat 5% transaction fee.
Our Model: Mercha Exchange is not designed to rely on heavy transaction fees; our primary revenue model will continue to be based on seller memberships and ME Market Days opportunities.
Full terms—including specific payout schedules, refund rules, and customer service expectations—will be provided for your review before this feature launches and before you choose to use it.
Seller Responsibilities
Sellers are responsible for operating their own business professionally.
This includes providing accurate business information, honest product or service descriptions, clear pricing, accurate inventory, professional communication, timely responses, responsible fulfillment, appropriate customer service, and compliance with applicable laws, taxes, permits, licenses, and regulations.
Sellers are also responsible for making sure they have the right to sell or promote their products, services, designs, images, logos, content, and materials.
Shipping, Fulfillment, and Customer Service
Sellers are responsible for shipping, fulfillment, delivery, tracking, customer service, returns, replacements, exchanges, and buyer communication for their own products or services.
This responsibility applies whether the sale is completed through the seller’s outside checkout or through ME Market checkout, unless otherwise agreed in writing.
If a seller fails to ship an order, provide tracking, respond to buyer concerns, or resolve a valid issue, Mercha Exchange may review the seller’s standing and take marketplace action.
Buyer Trust
Sellers are expected to take buyer trust seriously.
If a buyer contacts a seller with a concern, the seller should make a reasonable effort to respond and resolve the issue directly.
If a buyer has attempted to resolve an issue with a seller and has not received a response or reasonable resolution, Mercha Exchange may review the concern and take action regarding the seller’s standing on ME Market.
Discounted Booth Pricing
Eligible membership levels may receive discounted booth pricing for participating ME Market Days or other marketplace events.
Discounted booth pricing does not guarantee event acceptance, booth availability, preferred placement, or participation in every event.
Event participation may depend on space, category mix, seller eligibility, deadlines, venue requirements, and event rules.
ME Market Days Participation
Seller membership does not automatically guarantee acceptance into every ME Market Days event.
Event participation may require separate approval, separate event fees, vendor rules, permits, proof of insurance when applicable, and compliance with venue requirements.
Eligible members may receive early access, priority notice, discounted booth pricing, or promotional consideration depending on membership level and event availability.
Seller Conduct
Sellers must follow ME Market Seller Standards, Buyer Trust Policy, Prohibited Items Policy, event rules, and any applicable platform or venue requirements.
Mercha Exchange reserves the right to review, pause, or cancel a seller membership if the seller violates marketplace standards, provides misleading information, receives repeated unresolved complaints, acts unprofessionally, fails to fulfill orders, sells prohibited items, or harms the trust of ME Market.
Membership Cancellation
Sellers may request to cancel their membership according to the cancellation process provided by Mercha Exchange.
Monthly memberships may be canceled before the next billing period, unless otherwise stated.
Annual memberships may be subject to specific cancellation or refund terms. Mercha Exchange may review annual membership refund requests on a case-by-case basis, especially if services, profile setup, listings, promotions, dashboard access, or event benefits have already been provided.
Sellers should review the full Seller Membership Agreement and Cancellation Policy for detailed cancellation and refund terms.
Changes to Memberships
As ME Market grows, Mercha Exchange may update membership features, pricing, benefits, listing limits, checkout options, dashboard access, payout terms, rules, or terms.
Mercha Exchange will make reasonable efforts to communicate major membership changes to active sellers.
Continued participation after updates may be considered acceptance of the updated terms.
Our Commitment
Mercha Exchange is committed to building ME Market with fair fees, simple rules, seller visibility, buyer trust, and community support.
Our goal is to create a platform where sellers feel seen, supported, and respected while keeping the marketplace professional and trustworthy for everyone.